ANQ/docs/clients/dispute resolution
Dispute Resolution
Use this process when scope, delivery, or payment is disputed.
Resolution Steps
1
Collect evidence
Prepare scope, chat logs, files, and timeline proof.
2
Submit a clear report
Explain what was agreed and what went wrong.
3
Cooperate with support
Answer follow-up questions quickly and clearly.
4
Accept final decision
Use the outcome to improve future task setup.
Before You Report
Try one calm clarification message first.
Keep all communication inside platform.
Avoid personal attacks and emotional claims.