ANQ/docs/support/cancellation policy
Cancellation Policy
How cancellations and related fees are handled.
Overview
If you are responsible for cancelling a task, a cancellation fee may be applied. This fee helps cover the time and effort invested by other users and supports the integrity of the marketplace.
When Fees Apply
Cancellation fees are determined by the task status and activity. For example, if a task has active offers or has been assigned, a fee may be charged. The exact fee and rules are communicated during the cancellation flow.
Need Help
If you have questions about a cancellation or believe a fee was applied in error, please contact support for assistance.