Senior Product Manager, Gift Cart

Նկարագրություն

Պարտականություններ

• Define the Gift Cart product strategy and translate it into a clear roadmap.
• Set product priorities and communicate the reasoning behind key decisions.
• Own the product area end-to-end, from discovery to launch and iteration.
• Communicate regularly with customers and Customer Success Managers.
• Work with the analytics team to identify growth opportunities and make data-driven decisions.
• Write clear engineering-ready specifications with detailed requirements and edge cases.
• Take features from idea to launch in collaboration with design and engineering teams.
• Track product health and growth metrics such as conversion, average gift size, and error rates.
• Understand what drives product performance and identify improvement opportunities.
• Prepare Customer Success and Sales teams for product launches.
• Keep stakeholders aligned on priorities, timelines, risks, and changes in plans.
• Use AI tools to accelerate analysis, specifications, communication, and product work.
• Maintain strong focus on checkout quality, payment correctness, donor experience, and operational reliability.

Պահանջներ

• Strong experience owning a product area end-to-end.
• Ability to take responsibility for outcomes, not only assigned tasks.
• Ability to build a 12–24 month product strategy and roadmap.
• Strong data-driven mindset with experience analyzing funnels and growth opportunities.
• Ability to write clear product specifications that engineers can build from.
• Strong systems thinking and ability to understand dependencies across a complex product ecosystem.
• Strong UX sensibility and ability to advocate for high-quality user experience.
• Comfortable working cross-functionally with design, engineering, analytics, Customer Success, Sales, and business stakeholders.
• Meaningful day-to-day experience using AI tools in professional workflows.
• English fluency at C1 level is required.
• Experience in e-commerce or products with multi-step checkout flows is a plus.
• Experience working with nonprofits, donors, or fundraising products is a plus.
• Experience with payment flows or financial products is a plus.

Հմտություններ

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