SoftConstruct /Customer Support Specialist

Նկարագրություն

Պարտականություններ

• Deliver customer service through online and phone support.
• Help customers by providing accurate and timely solutions.
• Work with supervisors and different departments to resolve customer issues.
• Provide detailed information about websites, procedures, payments, and requests.
• Translate database information related to registered bets.
• Maintain clear, polite, and professional communication with customers.
• Work effectively in a shift-based customer support environment.

Պահանջներ

• Excellent spoken and written Turkish.
• Excellent spoken and written English.
• Knowledge of any other foreign language is an advantage.
• Excellent listening and communication skills.
• Strong customer service skills.
• Ability to work under strict deadlines and pressure.
• Ability to work as part of a team.
• Patient, understanding, and customer-oriented personality.
• Previous customer support experience is a plus.
• Ability to work flexible shifts and on-site.

Հմտություններ