FULL TIME|Remote, Remote · Remote|Posted 3/26/2026
Salmon /Customer Support Specialist
Overview
Salmon is hiring a Customer Support Specialist to assist users with financial products, handle customer inquiries, and provide high-quality service. The role involves resolving issues, guiding customers, and ensuring a smooth user experience within a fintech environment.
Responsibilities
- Handle customer inquiries, provide support for financial products, resolve issues efficiently, communicate with customers via chat and email, and maintain high service standards.
Requirements
- Experience in customer support, strong communication skills, familiarity with fintech products is a plus, ability to multitask, and attention to detail.
Skills
Customer SupportCommunication SkillsFintech KnowledgeProblem SolvingCRM SystemsEmail SupportChat SupportAttention to Detail
Salmon
Salmon is a fintech company based in the Philippines that provides accessible financial services, including consumer lending, credit solutions, and digital financial products. The company focuses on offering simple, fast, and transparent financial tools to underserved and emerging markets. Salmon combines technology with financial expertise to improve access to credit and promote financial inclusion.