FULL TIME|Not specified, Europe|Posted 2/4/2026
Xometry /Account Manager
Overview
Xometry Europe is a leading on-demand manufacturing marketplace connecting customers with a global network of manufacturing partners. As an Account Manager, you will manage and grow relationships with customers, ensure successful project execution, and collaborate with internal teams to deliver high-quality manufacturing solutions.
Responsibilities
- Manage and develop relationships with assigned customer accounts
- Act as the main point of contact for customers throughout the project lifecycle
- Understand customer requirements and coordinate with internal teams
- Ensure timely delivery and high service quality
- Identify upselling and account growth opportunities
- Monitor account performance and customer satisfaction
- Prepare reports, forecasts, and account updates
- Resolve issues and manage escalations when necessary
Requirements
- Experience in account management, sales, or customer success roles
- Strong communication and relationship-building skills
- Customer-oriented and results-driven mindset
- Ability to manage multiple accounts simultaneously
- Analytical skills and experience with reporting
- Familiarity with B2B, manufacturing, or industrial services is a plus
- Experience with CRM systems is an advantage
Skills
Account ManagementB2B SalesClient Relationship ManagementCustomer SuccessNegotiation SkillsCRM SystemsReportingCommunication SkillsProblem SolvingManufacturing Industry Knowledge
Xometry
Xometry is a global on-demand manufacturing marketplace that connects engineers and businesses with a distributed network of manufacturing partners. Founded in 2013, Xometry provides instant quoting and production services for custom parts using advanced technologies such as CNC machining, injection molding, sheet metal fabrication, and 3D printing. By leveraging AI-driven pricing, supply chain optimization, and digital manufacturing workflows, Xometry enables companies to prototype, scale, and manufacture parts faster and more efficiently. The platform serves customers across aerospace, automotive, industrial, medical, and consumer product industries worldwide.