FULL TIME|Yerevan, Armenia · Remote|Posted 3/22/2026
EXANTE /Customer Support Specialist
Overview
XNT LTD is hiring a Customer Support Specialist to assist clients with platform-related inquiries, provide timely support, and ensure a smooth customer experience. The role includes resolving issues, guiding users, and maintaining high service standards in a fintech environment.
Responsibilities
- Handle customer inquiries, provide support for fintech platform users, resolve technical and account-related issues, maintain communication with clients, and ensure high-quality customer service.
Requirements
- Experience in customer support, strong communication skills, attention to detail, ability to handle multiple tasks, and familiarity with fintech or financial platforms is a plus.
Skills
Customer SupportCommunication SkillsFintech KnowledgeProblem SolvingCRM SystemsEmail SupportMultitaskingAttention to Detail
EXANTE
EXANTE is a global investment firm that provides direct market access to a wide range of financial instruments through a single multi-asset trading platform. The company enables professional traders, institutional clients, and investors to trade stocks, ETFs, bonds, futures, options, and currencies across global markets. EXANTE focuses on advanced technology, fast execution, and comprehensive financial services tailored to experienced market participants.