PART TIME|Yerevan, Armenia · Remote|Posted 5/18/2026
TELUS Digital /RLHF Strategist Expert
Overview
TELUS Digital AI Data Solutions is looking for an RLHF Strategist Expert in Armenia to support AI model evaluation and human feedback workflows. The role focuses on designing grading rubrics, reviewing AI responses, identifying logical issues and hallucinations, and helping improve how AI systems follow instructions, reason, and respond across different contexts.
Responsibilities
- Design multi-dimensional grading rubrics for evaluating AI responses.
- Assess AI outputs for tone, logic, accuracy, and instruction following.
- Support quality assurance for large-scale annotation and RLHF projects.
- Investigate hallucinations, logical errors, and weak reasoning in model responses.
- Develop prompt and evaluation strategies to improve AI behavior.
- Help define ideal response profiles for different industries or user personas.
- Collaborate with project stakeholders and AI community contributors.
- Follow project guidelines and complete qualification assessments.
- Contribute to improving AI systems through structured human feedback.
Requirements
- Bachelor’s degree in a technical field such as Computer Science, AI, or Data Science, or in a humanities-related field.
- Minimum B1 English proficiency.
- Native-level fluency in at least one language.
- Strong writing, reasoning, and logic-based decision-making skills.
- Ability to evaluate AI responses objectively and consistently.
- Good understanding of prompts, AI outputs, and instruction following.
- Attention to detail and ability to follow evaluation guidelines.
- Interest in AI, language, research, and model improvement.
- Ability to complete a subject-specific qualification exam and ID verification.
Skills
RLHFAIEvaluationPromptEngineeringTrainingDataAnnotationQualityAssuranceRubricDesignLogicalReasoningWritingEnglishResearchModelLLMAttentiontoDetailInstructionFollowingContent
TELUS Digital
TELUS Digital is a customer experience and digital solutions company that designs, builds, and delivers next-generation digital services for global brands. The company provides customer experience transformation, contact center outsourcing, AI and data solutions, enterprise AI, web and mobile development, digital marketing, enterprise technology modernization, financial crime and compliance support, and platform integrity services. TELUS Digital positions itself as an AI-fueled customer experience transformation partner that combines technology, expert teams, and human-centered service delivery.