FULL TIME|Remote, Remote · Remote|Posted 4/5/2026
Foxelli Group /Customer Support Specialist
Overview
Foxelli Group is hiring a Customer Support Specialist to assist customers, handle inquiries, and provide high-quality service. The role involves resolving issues, communicating with users, and ensuring customer satisfaction in a fast-paced environment.
Responsibilities
- Handle customer inquiries, provide support via communication channels, resolve issues efficiently, and maintain high customer satisfaction.
Requirements
- Strong communication skills, experience in customer support, ability to multitask, problem-solving abilities, and familiarity with support tools.
Skills
Customer SupportCommunication SkillsProblem SolvingCRM SystemsEmail SupportChat SupportMultitaskingCustomer Service
Foxelli Group
Foxelli Group is an international e-commerce company and brand incubator that builds and scales direct-to-consumer (DTC) brands across global markets. Founded in 2014, the company focuses on data-driven marketing, product development, and digital growth strategies. Foxelli Group manages and develops its own portfolio of online brands, leveraging expertise in performance marketing, customer acquisition, analytics, and operational optimization. The company emphasizes experimentation, rapid scaling, and long-term brand value creation within competitive e-commerce markets.